Support

How can we help?

Find answers or get in touch. We typically reply within 24 hours.

Email Us

For order inquiries & product help

info@lumierelightstudio.com

Response Time

We typically respond within

24 hours

Need help choosing?

Tell us about your space and we'll recommend the right piece

Help me choose a lamp

Frequently Asked Questions

Quick answers to common questions

Shipping

Returns & Exchanges

Products

Payment & Security

How we work

We work with specialized production partners to offer design-forward pieces at better value. We curate the selection and support lamp lovers end-to-end.

Every piece is quality-checked before it reaches you.

Still need help?

Send us the details — we'll take it from here.

Find your order ID in your confirmation email — it begins with #LUM or a 4–6 digit number.

Goes straight to info@lumierelightstudio.com. Typical reply time: 24 hours.