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Orders are processed in 1–3 working days, Monday–Thursday, excluding holidays. Orders placed Friday–Sunday begin processing on Monday. Transit time is additional to processing and varies by destination. Please refer to checkout for your estimated delivery date. Tracking is included. A shipping label may be created before the parcel is physically dispatched, so the first tracking scan can take a few days to appear. See our shipping policy for details.

Every transaction is processed through Shopify's PCI-compliant checkout with industry-standard SSL encryption. We never see or store your card details.

You have 30 days from delivery to request a return on any unused piece in its original packaging. See the full returns policy for details.

USB-powered, kept connected while in use: Carrara, Carrara Mini, Nimbus, Prism, Fjord, Whisper and Ember. Rechargeable for cordless use: Halo and Zen. Monolith and Terrazzo are supplied as 220V units as standard; a 110–120V version is available on request for an additional fee. Rondo ships as 220V and needs a step-up transformer on U.S. power. Each product page confirms the verified configuration in Specifications.

An integrated LED lets us tune the exact warmth and diffusion the piece was designed around — nothing to source, nothing to mismatch. It also draws a fraction of the power of a traditional bulb, so the light you unbox is the light you keep.

Setup varies by piece. Check the product Specifications and follow the assembly instructions sent by email.